Product Development

Product Discovery Workshop Kit

Run a focused discovery workshop with a complete agenda, facilitation prompts and decision record. Define the user problem, trace the current task, establish the first-release boundary and assign the investigations that inform the next decision.

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A drawn facilitator and two participants examine an enquiry, repeated entry and a receiving queue as one current task.

A workshop that produces a usable product brief

Bring customer, business, delivery and operational perspectives into one structured discussion. The kit moves from observed problems through current work, consequential assumptions and scope trade-offs. Each stage has a required output, followed by an accountable decision and a practical investigation plan.

Inside the resource

01

Preparation and running agenda

Confirm the decision, involve the right people and follow a 150-minute agenda that can be adapted to the opportunity.

02

Problem and current-task exercises

Use focused facilitation prompts to connect user needs with observed consequences, handoffs and operating constraints.

03

Assumptions, scope and investigations

Identify uncertainties that could change the decision and define a complete first-release outcome with explicit exclusions.

04

Discovery decision record

Keep the problem, scope boundary, investigation, owner and next review together in a reusable working record.

A few practical details

Can the session run for a different length?

Yes. Adapt the time to the decision and the group. Preserve the sequence so scope is discussed after the problem and current task have been examined.

What if the team has little evidence?

Use the workshop to agree what must be investigated, who will do it and how the findings will affect the decision. Record the unresolved questions explicitly.

Who makes the final decision?

Name the accountable decision owner during preparation. The closing stage records their decision or the evidence and authority still required to make it.

Need practical guidance for your next decision?

Turn a useful framework into a practical next step for your team.

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